Use AI to spot opportunities from customer feedback

Smart marketers don't waste time manually sifting through feedback. They extract insights that drive action.

May 21, 2025

Most teams collect mountains of customer feedback but never transform it into anything useful. All that valuable data goes nowhere, buried in spreadsheets and forgotten reports.

Use AI to turn that wasted feedback into your marketing advantage.

Try this prompt: 

You are a customer insights analyst. Analyze the customer feedback below and identify:
– Key recurring themes or pain points
– Positive feedback patterns
– Any surprising or unique comments
– Suggested opportunities based on the feedback

Here's the feedback:
[PASTE SURVEY RESPONSES, REVIEWS, OR COMMENTS]

When you get the analysis back, follow up with: 

Based on the themes and opportunities identified, suggest 3–5 actionable next steps. These could include:
– Messaging or positioning changes
– Product or UX improvements
– New campaign or content ideas
– Prioritized areas for follow-up research

Keep each recommendation specific and easy to implement.

Pro tip: Create a feedback analysis workflow by saving these prompts in a document. When new customer feedback comes in, you'll be ready to transform it into sharp, strategic action within minutes, not days.

Happy prompting!

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